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News

MarsLander Simulation Workshop | 01.12.2023
22/10/2023

MarsLander Simulation Workshop | 01.12.2023

byitSMF Hellas onNews

Exploring Agile Service Management with MarsLander Simulation
Workshop Brochure
Friday, 1st of December 2023 @ Microsoft Hellas
09:00-17:00

The workshop will take place on Friday, December 1, 2023, from 9:00 a.m.
to 5:00 p.m. at Microsoft Hellas premises, located at 221 Kifisias Ave,
15124, Marousi. Lunch and refreshments will be provided during the
workshop.

The workshop agenda follows below:
09:00 – 09:45 Welcome and Introduction of the simulation
09:45 – 10:00 Read, prepare and ask questions
10:00 – 10:25 Round 1 – Sprint 1
10:25 – 10:40 Continual Improvement
10:40 – 11:00 Round 1 – Sprint 2
11:00 – 11:15 Break
11:15 – 12:00 Retrospective + Continual Improvement
12:00 – 12:25 Round 2 – Sprint 3
12:25 – 13:10 Lunch
13:10 – 13:40 Reflect & Improve
13:40 – 14:10 Round 2 Sprint 4
14:10 – 14:25 Break
14:45 – 15:05 Reflect & Improve
15:05 – 15:20 Round 3 Sprint 5
15:20 – 15:35 Reflect
15:35 –  15:50 Round 3 Sprint 6
16:00 – 16:10 reflect
15:10 – 16:25 Round 3 Sprint 7
16:25 -16:45 Final reflection

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IT Project & Service Management. Methodologies, Frameworks & Best Practices
15/06/2023

IT Project & Service Management. Methodologies, Frameworks & Best Practices

byitSMF Hellas onNews

 

For the first time ever, ISACA Athens, ITSMF Hellas and PMI Greece Chapter join forces in an educational event, providing actionable knowledge to empower you in your IT endeavours!

It is well known that effective governance over information and technology is critical to business success. ISACA’s COBIT Framework is an important driver of innovation and business transformation.

ISACA Athens Chapter President and Accredited Trainer Nikolaos Drakos will provide valuable insights on the framework, showcasing its use as a common denominator in the IT Service and Project Management processes.

ITIL 4 Framework is a holistic approach to Service Management, while ITSMF provides the ITIL 4 Certification Scheme and other Service Management Frameworks.

ITSMF Hellas Chair George Papoulias will present us how “Service Intelligence” provides a chance for ITSM to shine.

PMI Greece Chapter provides the ecosystem and framework for a leadership-focused project manager with a sense of mutual responsibility in a projectized contemporary Greek environment full of challenges.

PMI Greece Chapter’s President Zannina Anagnostopoulou will present the current methodologies and practices offered by PMI.

Last but not least, the esteemed IT practitioner Konstantinos Christodoulakis will share valuable insights on best practices for effective monitoring and controlling Project & Service delivery from end to end, using the abovementioned methodologies and frameworks. Through compelling case studies, the practitioner will delve into the challenges faced, outcomes achieved, lessons learned and provide valuable recommendations.

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itSMF Hellas Pita cutting event | 20.02.2023
20/02/2023

itSMF Hellas Pita cutting event | 20.02.2023

byitSMF Hellas onNews

itSMF Hellas organized a beautiful event on the occasion of the Cutting of the New Year’s Pie, on the 20th of February in Gazarte, Gazi in Athens Greece. The Board of itSMF Hellas, the guests and the members, had the opportunity to gather in this beautiful locale and to exchange wishes, to discuss issues of common interest, and common concerns after a long time, due to the pandemic, which did not allow meetings in person.

During the event, the Chairman of the Board Mr. Papoulias Giorgos and the Honorary  Chairman of the Board Mr. Alefantas Tassos expressed their joy for this first meeting and presented the role of itSMF Hellas in the Greek community of IT Service Management professionals.

All members of the Board of Directors (George Papoulias – President, Passas Stamatis – Vice President, Moraitis Michalis – Secretary, Maroukian Krikor – Treasurer, Charalambopoulos Gregory – Member) wished everyone health and prosperity and informed the attendees that itSMF Hellas is in the process of improving the services provided to its members and promised valuable actions (annual conference, days/evenings, round table discussions, etc.) in the near future, which will help Enterprise Service Management professionals to be updated with the latest developments in the area of IT Service Management and also to acquire new knowledge and experiences.

The event resumed with dinner and networking.

Check the photo shooting of the event:

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itSMF Hellas supports the 10th Information Security Conference
11/02/2023

itSMF Hellas supports the 10th Information Security Conference

byitSMF Hellas onNews

itSMF Hellas supports the 10th Information Security Conference
more information here

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Post-Event 11.05.2022
07/05/2022

Post-Event 11.05.2022

byitSMF Hellas onNews

Following the annual Greek ITSM conference (i.e. www.seeitsmc.gr), itSMF Hellas organizes a workshop titled “Innovation Sprints” by Johann Botha.
The event takes place this Wednesday 11th of May at 6 pm, online via MS Teams.
Don’t miss it!

P.S.: The event is addressed to the participants of the 13th ITSM Conference

 

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9th Information Security Conference 17.02.2022
17/02/2022

9th Information Security Conference 17.02.2022

byitSMF Hellas onNews

itSMF Hellas supports 9th Information Security Conference | 17 February 2022

Enabling a Secure Future: Managing Risks in a Constantly Changing World.

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13th IT Service Management Conference 03.02.2022
03/02/2022

13th IT Service Management Conference 03.02.2022

byitSMF Hellas onNews

Our annual IT Service Management Conference is just around the corner in its virtual format. The 2022 conference is dedicated to “ITSM Evolution: Empowering the Digital Future of Business”.

We will be hosting several international keynotes, which will be discussing the latest global ITSM trends mainly focused on the post covid world. Adaptability is now the new competitive advantage, which highlights the need for Lean, DevOps, and Value Stream Management, as well as for continuous improvement by embracing the principles of ITIL 4.

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New Board Members election 22.11.2021
16/12/2021

New Board Members election 22.11.2021

byitSMF Hellas onNews

The new Board Members of the itSMF Hellas, elected on 22 November 2021, are:

1.  Chair – George Papoulias
2.  Vice Chair – Stamatis Passas
3.  Secretary – Michael Moraitis
4.  Treasurer – Krikor Maroukian
5.  Member – Gregory Charalabopoulos

The BoD selected its member Tassos Alefantos as Honorary Chair.

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itSMF Hellas supports Oπe\n 2021 December mini conf | 15.12.2021
09/12/2021

itSMF Hellas supports Oπe\n 2021 December mini conf | 15.12.2021

byitSMF Hellas onNews

Oπe\n 2021 December mini conf is an annual technical conference that started in March 2019.

You can check Oπe\n’s Webpage and YouTube channel.

Oπe\n is supported by Greek Software and IT sector including Major IT Companies, Open IT Communities, Startups, Hubs and Research Centers and 24 Major Open Greek IT communities.

Its vision is to interconnect and foster the technology ecosystem in Greece, so that it helps it gain a prominent position evolving to a big draw for other companies in the area, while contributing to the reduction of brain drain.

The organizing committee have worked hard to make Oπe\n 2021 come true, building upon the success of 2019 and 2020.

This time, the topics will be:

  1. Infrastructure (Security and Cloud) and
  2. Applications (Data Visualization and 4th Industrial revolution (IoT)).

Oπe\n’ s December mini-conf 2021 will take place on 15.12.2021 online. Free registration to attend the conference is now available in Oπe\n’s web site.

The following speakers will present:

  • Chris White, President NEC Laboratories America
  • Diomidis Spinellis, Professor of SW Engineering, Technology Author, Programmer
  • Dimitris Syrivelis, Datacenter Systems Engineering Division @ NVIDIA
  • Katerina Skroumpelou, Senior Software Engineer at Nrwl

A panel will also take place, on how to revert brain drain in Greece, consisting of the following scientists:

  • Professor Panagiotis Demestichas, University of Piraeus, WINGS ICT Solutions
  • Panagiotis Synetos, Code Wrangler – WooCommerce, Automattic
  • Margarita Pantazi, Azure Cloud & AI Consultant at Microsoft
  • Panagiotis Soulos, Information Security Officer, Intrum Hellas, (ISC)2
  • Magy Kontou, Co-founder & Lead Product and UI/UX Designer at SimpleApps
  • Matina Tsavli, Security Associate Manager @Accenture (facilitator)
  • Antonis Kalipetis, Docker Captain, Senior Software Engineer  (facilitator)

We are also deploying a fun “virtual world” where you can network with other audience members, speakers, sponsors, etc

There you can find a PlayRoom to have fun with others and much more to explore!

 

Read More
13th ITSMF Conference | ITSM EVOLUTION: Empowering The Digital Future of Business
22/11/2021

13th ITSMF Conference | ITSM EVOLUTION: Empowering The Digital Future of Business

byitSMF Hellas onNews
Thursday 3rd February 2022 | Live Online & Interactive

ITSM EVOLUTION: Empowering The Digital Future of Business
https://www.seeitsmc.gr


In a post covid world where “Every Company is a Software Company” and “Software Eats the World,” we are in the middle of a dramatic and broad technological and economic shift in which software companies are poised to take over large swathes of the economy, empowering the digital future of business. Adaptability is now the new competitive advantage, which highlights the need for Lean, DevOps and Value Stream Management, as well as for continuous improvement by embracing the principles of ITIL 4.

ITSM Conference returns on February 3rd 2022, to navigate us further in the evolution of IT Service Management. Learn how to design & deliver reliable services that behave efficiently in production, meeting desired customer expectations and consistently add to business value.  Address your Hottest Challenges & formulate Your New ITSM Strategies in Just One Day!

Don’t miss this Must-Attend International Event.

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Recent Posts

  • Διακοπές, βιβλία και τεχνολογία
  • MarsLander Simulation Workshop | 01.12.2023
  • IT Project & Service Management. Methodologies, Frameworks & Best Practices
  • itSMF Hellas Pita cutting event | 20.02.2023
  • itSMF Hellas supports the 10th Information Security Conference

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