Welcome to our website www.itsmf.gr/web (hereinafter «Website»).
This Website has been developed by «ITSMF Hellas» (hereinafter «ITSMF»).
ITSMF Hellas is Data Controller of your personal data, collected through the Website, pursuant to EU General Data Protection Regulation 679/2016 (hereinafter “GDPR”). This Privacy Notice is provided in order to inform you on the personal data collected, to explain the way and purpose of data processing, to state any third parties with whom we share your data and finally to inform you on your rights.
Personal data we collect
Personal data we collect during your browsing activity are the following:
- In case you choose to fill in and submit the communication form or register member form, we collect personal data such as your name and email.
- Technical information, such as IP address, date and time of visit, type of browser and operating system, device model, and other information that are collected through cookies and similar technologies, which are relevant to the analysis of your visit to the Website. For more information regarding data that are collected through cookies and similar technologies, visit the Cookies Policy.
Why do we process your personal data?
Within the context of the Website’s use, ITSMF Hellas processes your data according to the following purposes and legal bases:
Α. Legitimate Interest
In the aim of ensuring and fulfilling ITSMF Hellas’ legitimate interests, the aforementioned processes your personal data mentioned above, in order to ensure the uninterrupted, proper and secure operation of our Website, maintain backup copies and safeguard business continuity issues.
In case you communicate with us, we collect your name, surname and your email, in order to communicate with you.
In case we receive from you any communication in our social media profiles, we collect your personal data, in order to communicate with you.
Β. Consent
Furthermore, provided that you give your consent for the use of technologies such as cookies and the local storage area of your device, your data will be stored automatically, according to the Cookies Policy of the Website, for analysis, personalization or/and advertising purposes. You may change your option regarding cookies at any time and withdraw your consent, through the Cookies Policy of your Website.
With whom do we share your personal data?
For the fulfillment of the aforementioned purposes, your data may be disclosed to third parties, such as:
- Website support and management companies.
- Social Media Coordinators and advertising companies.
- Companies that commit to Data Protection Officer duties.
- Other companies of the Group with which we collaborate for the fulfillment of the aforementioned purposes.
We have implemented all necessary measures, in order for the personnel and its partners to be specifically authorized for these purposes and fully committed to confidentiality and legal obligations under the legislation for the collection and further processing of the aforementioned personal data.
How do we protect your personal data?
We have implemented all appropriate organizational and technical measures, pursuant to the applicable legal framework and technical standards, in order to safeguard that processing of data is legitimate, appropriate and secured against any non-authorized or illegal access, deletion, amendment or any other use of the data.
How long we retain your personal data?
Your personal data are retained for as long as this is required for the fulfillment of each processing purpose. Upon expiration of these terms, your personal data will be deleted, unless otherwise required under the applicable legal and regulatory framework or for the establishment, exercise or defense of legal claims.
Your rights
In any case, we would like to inform you that, according to applicable legislation, you may exercise the following rights, after verification of your identity:
- right of access to your personal data, including information concerning the processing of personal data,
- right to rectification of inaccurate or incomplete personal data,
- right to erasure (“right to be forgotten”),
- right to restriction of the processing, according to law provisions,
- right to data portability, in a structured, commonly used and machine-readable format (e.g. CD), to you or to another data controller,
- Right to object to the processing of your personal data according to legal provisions.
You can exercise any of the abovementioned rights by submitting a written request to us. You can expect a reply to such a request within one (1) month following its receipt by ITSMF Hellas and in any case, within two (2) months, depending on the perplexity of your request or the high volume of requests received.
Furthermore, ITSMF Hellas is responsible for informing you, without undue delay, for any breach concerning your personal data, which may put in danger your rights and freedoms and under the condition that it doesn’t fall under the exceptions provided in the law.
Contact details
You may address any questions or requests regarding the protection of your personal data within the context of the Website’s performance, at info@itsmf.gr.
What happens with third party websites?
The Website provides access to third party websites through appropriate hyperlinks (links). These links are intended solely for the convenience of Users of the Website, and the websites to which they refer are subject to the respective terms of use and Privacy Policies. The display of the links is not a sign of approval or acceptance of the content of the respective websites by the webmaster, who does not bear any responsibility for their content as well as for the privacy practices or the accuracy of the website material. ITSMF Hellas has no control over the websites held by third parties or their content, which is accessed or made available through this Website and, therefore, ITSMF Hellas does not endorse, sponsor, or otherwise accept any responsibility for such websites or their content. The User bears full responsibility for browsing any third party websites through the links provided in the Website.
SHOP
Shipments, Delivery & Risk of Loss.
We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options, including the identity of the shipper and please ensure that the delivery options selected are reflected correctly on the order. You are responsible for all shipping and handling charges specified during the ordering process. The title and risk of loss pass to you upon our transfer of the products to the carrier. The estimated delivery time will be specified in your order; however, shipping and delivery dates are estimates only and cannot be guaranteed. To the fullest extent permissible by applicable law, we are not liable for any delays in shipments.
Return/cancellation policy
Professional memberships are non-refundable once purchased.
We may modify the subscription fees for the subscriptions. Any subscription fee change will become effective at the end of the then-current billing cycle. We will provide you with reasonable prior notice of any change in subscription fees to give you an opportunity to terminate your subscription before such change becomes effective. Your continued use of the service after the subscription fee change comes into effect constitutes your agreement to pay the modified subscription fee amount.
Transactions security
All payments made using the card are processed through the electronic payment platform of “Nexi e-Commerce” of Nexi Payments Greece SA. . and uses TLS 12. encryption protocol encryption with 128-bit (Secure Sockets Layer -SSL). Encryption si a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
