Krikor Maroukian BSc, MSc, CAPM, ITIL, MBCS, MIEEE is a Project Manager at Printec Group based in Athens, Greece. He specialises in the design and delivery of service management and Point-of-Sale (POS) management solutions across the banking, retail and aviation industries in fifteen countries across South-East Europe.
Krikor’s interests lie predominantly in project management through PMBOK, PRINCE2 & ISO21500, service management through ITIL & ISO20000, business analysis through BABOK, business process management and enterprise IT architecture. He has been part of numerous conference organising committees and programme committees. Krikor formed an integral part of the organising committee of the 6th South-East Europe itSMF Conference held in Athens, Greece in April 2013.
Krikor has authored papers on the topics of Project Management, Service Management and Requirements Analysis with a focus in the Greek banking sector. In addition, he is columnist of ‘Netweek’; a Greek biweekly IT executives magazine. Krikor, in collaboration with APMG and the UK Cabinet Office, participated in the Quality Assurance team for the translation of ‘ITILv3® 2011 Glossary and Abbreviations’ in its Greek equivalent whose terminology is due to be incorporated in the syllabus of a number of IT and business-oriented courses of Greek universities.
Krikor has gained a BSc in Computer Science at the University of Reading, UK and an MSc in Applied Informatics from Henley Business School, UK. He has been awarded a UK patent for the design of an IT Outsourcing Management Framework. He is also currently pursuing a Ph.D. in Model Driven Business Process Engineering at King’s College London, UK.
Krikor is Chair of (IT Service Management Forum) itSMF Hellas, Secretary of British Computer Society (BCS) Hellenic Section, certified member of the Project Management Institute (PMI), member of the International Association of Outsourcing Professionals (IAOP) and member of the International Institute of Business Analysis (IIBA).
George is holding the position of Senior Project Manager in the Business Process Management Division at National Bank Group and acts as the liaison between BPM and the Bank’s Internal Audit, Risk Management, Compliance Division and SOX Unit. Has more than 20 years of Governance, Risk, Compliance, Program/Project Management, and Software Engineering experience in Greece, Switcherland, Portugal, Turkey, Saudi Arabia, Bulgaria and Albania in the Banking Sector. He managed successful international projects implementing Banking Software as a Senior Business Consultant/Project Manager in Deutsche Bank Private Banking, Saudi Hollandi Investment Bank, Al Rajhi Bank and served as an IT Services Manager, with Atos as the IT Chief Integrator, in Athens 2004 Olympic and Paralympic Games. He also work for CITIBANK, ABN-AMRO, PIRAEUS Bank Group and TEMENOS Global Services in various positions in the IS/IT, Business Consulting and Operational Risk Management domains.
George is an MIS Graduate from W.P Carey School of Business of Arizona State University with a specialization in Information Management and actively involved in a number of international Institutions and Associations such as: Vice Chairman of ITSMF Hellas, Co-founder and a Member of the BOD of the PMI Greece Chapter (2011-2013) and Audit Committee Chair of ISACA Athens Chapter (2011-2016). He is also an invited speaker in conferences and specialized events organized by ISACA Athens Chapter, ITSMF Hellas and the Greek Chapter of PMI.
Lefteris Lykouropoulos is the CIO of ‘National Cadastre and Mapping Agency SA’ (former Ktimatologio SA) for the last 11 years. He has a professional IT experience of 24 years, having worked in private sector companies and participated in many EU IT projects as well. He has a managed a large IT projects portfolio with a budget of more than 30 million €, with main focus on web technologies and eGovernment initiatives.
He is in charge of both subdivision of ICT and subdivision of cadastral products and services, - totalling 7 departments with 45 employees-, with a state-of-the-art ICT infrastructure and a wealth of web services, many international and greek awards and distinctions during last 10 years, along with EU experts’ recognition on the quality and efficiency of the products and services. He is currently running a major ISO 20000 initiative within ICT subdivision aiming in certain services’ ISO 20000 certification.
He is certified in project management (PMP), ITIL, ISO 20000 and ISO 27001.
His interests include IT Governance, IT Management, IT project management, IT Service Management, business process management and IT procurement. He is Secretary General of both PMI Greece Chapter and ITSMf Hellas PMI. He is a member of PMI and ISACA.
He has a studied Physics and postgraduate studies in Information Technology. He speaks English, German and French.
Dr. Spyropoulos has completed his postgraduate studies in 1979 and he awarded the Ph.D.
degree in Computer Studies from Loughborough University of Technology, in England. At
that University in 1975 he got also his M.Sc. degree in Computing with Applications, while
he awarded his BSc in Applied Mathematics from University of Ioannina, Greece in 1974.
From Nov. 1979 till Aug. 1984, after completing his military service, he worked as a S/W Engineer Consultant at the R&D Depts of Greek Air Forces and Army, for the Command & Control Information Systems (CCIS) project. In Sept. 1984 he jointed the Artificial Intelligence team at the Department of Computers of Nuclear Research Center ‘Demokritos’. Then, after the foundation of NCSR ‘Demokritos’ in 1985, he took a tenure position as a Senior Researcher in 1988 and in 1992 he promoted to a Director of Research, at the Institute of Informatics and Telecommunications.
In 1989 he founded the Software and Knowledge Engineering Laboratory (SKEL) and he was heading it till 2003. He was participating for many years as member of the scientific board and Deputy Director of the Institute. From June 2004 till July 2013 he was elected and appointed as the Director of the Institute of Informatics and Telecommunications(IIT). In January 2009 till April 2011 he had served as Vice President of the Board of Directors at NCSR ‘Demokritos’ and from April 2010 till March 2011 he has also served as acting Director and President of NCSR “Demokritos” in parallel with his duties as Institute Director. He is also co-founder of the spin-off company called ‘i-sieve’ that is formed (Aug. 2004) to explore the ‘on-line content analysis technology’ developed at the SKEL laboratory. Since August 2013, he remains as a Director of Research in SKEL laboratory of IIT.
As Institute Director, he managed to ride the IIT at the top (among the 55) of the Greek R&T Institutes, according to the 2011 report of the Greek National Doc. Centre (2005-2010) (https://www.iit.demokritos.gr/about/reports). Also he initiated academic and research cooperation with many Universities worldwide and standard’s organizations.
At the beginning of his carrier at N.C.S.R. “Demokritos” he involved in research and development for knowledge representation, temporal reasoning, planning and scheduling, and expert systems as well as in software internationalization and localization, while later he gave emphasis to the problem of information overloading and management of Big Data using NLP for content based categorization, filtering and information extraction from plain texts, or web pages, ontologies, as well as user modeling and exploitation of machine learning methods. This research has been tested in developing operational prototypes for museums, news industry, naval and ore exploration industry, resource management in hospitals, transport and emergency operations, medical diagnosis, parental support, web applications and natural dialogue interactivity among others. Nowadays, based on his experience, he consults the relevant groups of the SKEL laboratory on projects that concern open linked data (SemaGrow), analyze and classify opinions expressed on informal Web (NOMAD), reveal hidden modalities for better understanding of Social Media content (ReVeal) and proactive events for real time decision making (SPEED). Moreover, he is the principal investigator and also coordinator of the SYNAISTHISI project that looks for the integration of heterogeneous multi-modality networks so that to provide a flexible yet extendable service layer to translate such networks of devices, sensors, machines, humans, etc., into reusable service components.
Dr Spyropoulos has published more than 150 editorials, papers and books as well as more than 110 other reports. His publications has been cited more than 3000 times by third party authors He coordinated or participated as principal investigator in many European and National R&D or Network of Excellence projects with a total budget of nearly 12 m€. Also he organized or participated as Chair or Program Committee member respectively, more than 50 National and International Conferences, Symposium, Workshops, Seminars or Summer Schools. For many years he participates in the Editorial Board of the AI in Medicine (AIM) journal, and has been editor in special issues of scientific journals as well as in conferences and workshop proceedings. Since 2002 Dr. Spyropoulos is a Fellow member of the ECCAI (European Coordination Committee of Artificial Intelligence).
Σπούδασε Marketing & Διοίκηση Επιχειρήσεων και είναι κάτοχος Master in Business Administration από το Nottingham Trent University. Άρχισε την καριέρα του στο χώρο της Πληροφορικής το 1991 και το 1997 ξεκίνησε τη συνεργασία του με την εταιρία PC SYSTEMS στην οποία ανέλαβε καθήκοντα Γενικού Διευθυντή από το 2001 έως το 2012, ενώ παράλληλα συμμετείχε στο Διοικητικό Συμβούλιο ως Εκτελεστικό Μέλος (2003 – 2010). Εντάχθηκε στο δυναμικό του ομίλου GLOBΟ το Φεβρουάριο 2012, αρχικά ως Αναπληρωτής Γενικός Διευθυντής της GLOBOplc, ενώ από το Μάρτιο του 2013 ανέλαβε Γενικός Διευθυντής στην GLOBO Technologies.
Σήμερα είναι Ειδικός Γραμματέας στο Διοικητικό Συμβούλιο του Σ.Ε.Π.Ε. όπου εκλέχθηκε για πρώτη φορά το 2005, ενώ κατέχει τη θέση του Μέλους Δ. Σ. του Ερευνητικού Κέντρου Καινοτομίας στις Τεχνολογίες της Πληροφορίας, των Επικοινωνιών και της Γνώσης “Αθηνά” από το 2008. Αποτελεί επίσης ιδρυτικό μέλος του Ελληνικού Information Technology Service Management Forum (ITSMF), στο Διοικητικό Συμβούλιο του οποίου είναι Αντιπρόεδρος από το 2008.