{"id":10502,"date":"2026-04-15T10:00:00","date_gmt":"2026-04-15T07:00:00","guid":{"rendered":"https:\/\/www.itsmf.gr\/web\/?p=10502"},"modified":"2026-07-21T09:23:31","modified_gmt":"2026-07-21T06:23:31","slug":"itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd","status":"publish","type":"post","link":"https:\/\/www.itsmf.gr\/web\/el\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\/","title":{"rendered":"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd – Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026)"},"content":{"rendered":"

\u0386\u03c1\u03b8\u03c1\u03bf \u03b4\u03b7\u03bc\u03bf\u03c3\u03b9\u03b5\u03c5\u03bc\u03ad\u03bd\u03bf \u03c3\u03c4\u03bf \u03c0\u03b5\u03c1\u03b9\u03bf\u03b4\u03b9\u03ba\u03cc Netweek<\/strong> (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026). \u03a5\u03c0\u03bf\u03b3\u03c1\u03b1\u03c6\u03ae: \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2, ViceChair, itSMF Hellas<\/strong>.<\/em><\/p>\n

\u0397 \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03b7\u03c2 \u03c3\u03c4\u03ae\u03bb\u03b7\u03c2 ITSMF \u03c3\u03b7\u03bc\u03b1\u03c4\u03bf\u03b4\u03bf\u03c4\u03b5\u03af \u03ad\u03bd\u03b1 \u03bd\u03ad\u03bf \u03c7\u03ce\u03c1\u03bf \u03b4\u03b9\u03b1\u03bb\u03cc\u03b3\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03c4\u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2 \u03b3\u03cd\u03c1\u03c9 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ae\u03c2. \u03a3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03c6\u03ad\u03c1\u03b5\u03b9 \u03ba\u03bf\u03bd\u03c4\u03ac \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03af\u03b5\u03c2 \u03c4\u03bf\u03c5 \u03c7\u03ce\u03c1\u03bf\u03c5, \u03bd\u03b1 \u03b1\u03bd\u03b1\u03b4\u03b5\u03af\u03be\u03b5\u03b9 \u03ba\u03b1\u03bb\u03ad\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03ae\u03c3\u03b5\u03b9 \u03c4\u03b9\u03c2 \u03b5\u03be\u03b5\u03bb\u03af\u03be\u03b5\u03b9\u03c2 \u03c0\u03bf\u03c5 \u03b4\u03b9\u03b1\u03bc\u03bf\u03c1\u03c6\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03bf \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd \u03c4\u03bf\u03c5 IT Service Management.<\/em><\/p>\n

\u03a4\u039f\u03a5 \u03a3\u03a4\u0391\u039c\u0391\u03a4\u0397 \u03a0\u0391\u03a3\u03a3\u0391, VICECHAIR, ITSMF HELLAS<\/strong><\/p>\n

\u03a3\u03b5 \u03b1\u03c5\u03c4\u03cc \u03c4\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf, \u03b7 \u03ad\u03bb\u03b5\u03c5\u03c3\u03b7 \u03c4\u03bf\u03c5 ITIL 5 (ITIL Version 5) \u03c3\u03c4\u03b9\u03c2 \u03b1\u03c1\u03c7\u03ad\u03c2 \u03c4\u03bf\u03c5 2026 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03af \u03ad\u03bd\u03b1 \u03b1\u03c0\u03cc \u03c4\u03b1 \u03c0\u03b9\u03bf \u03c3\u03b7\u03bc\u03b1\u03bd\u03c4\u03b9\u03ba\u03ac \u03b3\u03b5\u03b3\u03bf\u03bd\u03cc\u03c4\u03b1 \u03c4\u03c9\u03bd \u03c4\u03b5\u03bb\u03b5\u03c5\u03c4\u03b1\u03af\u03c9\u03bd \u03b5\u03c4\u03ce\u03bd. \u03a0\u03b1\u03c1\u03cc\u03c4\u03b9 \u03b4\u03b9\u03b1\u03b4\u03ad\u03c7\u03b5\u03c4\u03b1\u03b9 \u03c4\u03bf ITIL 4 (2019), \u03b4\u03b5\u03bd \u03c0\u03c1\u03cc\u03ba\u03b5\u03b9\u03c4\u03b1\u03b9 \u03b1\u03c0\u03bb\u03ce\u03c2 \u03b3\u03b9\u03b1 \u03bc\u03b9\u03b1 \u03b1\u03bd\u03b1\u03b2\u03ac\u03b8\u03bc\u03b9\u03c3\u03b7, \u03b1\u03bb\u03bb\u03ac \u03b3\u03b9\u03b1 \u03bc\u03b9\u03b1 \u03c0\u03b9\u03bf \u03ce\u03c1\u03b9\u03bc\u03b7 \u03c0\u03c1\u03bf\u03c3\u03ad\u03b3\u03b3\u03b9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03b1\u03bd\u03c4\u03b1\u03c0\u03bf\u03ba\u03c1\u03af\u03bd\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b9\u03c2 \u03b1\u03c5\u03be\u03b1\u03bd\u03cc\u03bc\u03b5\u03bd\u03b5\u03c2 \u03b1\u03c0\u03b1\u03b9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \u03b3\u03b9\u03b1 \u03b5\u03c5\u03b5\u03bb\u03b9\u03be\u03af\u03b1, \u03c4\u03b1\u03c7\u03cd\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b1\u03be\u03b9\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c3\u03cd\u03b3\u03c7\u03c1\u03bf\u03bd\u03c9\u03bd \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03b9\u03ce\u03bd.<\/p>\n

\u0395\u03bd\u03b4\u03b5\u03b9\u03ba\u03c4\u03b9\u03ba\u03ac, \u03c4\u03bf ITIL 5 \u03b5\u03c0\u03b5\u03ba\u03c4\u03b5\u03af\u03bd\u03b5\u03b9 \u03c4\u03bf Service Value System, \u03b4\u03af\u03bd\u03bf\u03bd\u03c4\u03b1\u03c2 \u03ad\u03bc\u03c6\u03b1\u03c3\u03b7 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 value streams \u03ba\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd end-to-end \u03bf\u03c1\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03c9\u03bd \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd. \u0395\u03bd\u03b9\u03c3\u03c7\u03cd\u03b5\u03c4\u03b1\u03b9 \u03b7 \u03c3\u03c5\u03bd\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1 \u03bc\u03b5\u03c4\u03b1\u03be\u03cd \u03bf\u03bc\u03ac\u03b4\u03c9\u03bd, \u03b5\u03bd\u03c3\u03c9\u03bc\u03b1\u03c4\u03ce\u03bd\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b1\u03c0\u03cc Agile (\u03b5\u03c5\u03ad\u03bb\u03b9\u03ba\u03c4\u03b7\u03c2 \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7\u03c2), DevOps \u03ba\u03b1\u03b9 Lean Management (\u039b\u03b9\u03c4\u03ae\u03c2 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7\u03c2), \u03b5\u03c0\u03b9\u03c4\u03c1\u03ad\u03c0\u03bf\u03bd\u03c4\u03b1\u03c2 \u03ad\u03c4\u03c3\u03b9 \u03c4\u03b1\u03c7\u03cd\u03c4\u03b5\u03c1\u03b7 \u03ba\u03b1\u03b9 \u03c0\u03b9\u03bf \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae \u03c0\u03b1\u03c1\u03ac\u03b4\u03bf\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd.<\/p>\n

\u03a4\u03bf \u03bd\u03ad\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03b3\u03b9\u03b1 \u03c4\u03b7 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03af\u03b1 \u03b1\u03bd\u03b8\u03c1\u03c9\u03c0\u03bf\u03ba\u03b5\u03bd\u03c4\u03c1\u03b9\u03ba\u03ce\u03bd \u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ce\u03bd \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd<\/h3>\n

\u03a0\u03b1\u03c1\u03ac\u03bb\u03bb\u03b7\u03bb\u03b1, \u03c0\u03b1\u03c1\u03b1\u03c4\u03b7\u03c1\u03b5\u03af\u03c4\u03b1\u03b9 \u03c3\u03b1\u03c6\u03ae\u03c2 \u03bc\u03b5\u03c4\u03b1\u03c4\u03cc\u03c0\u03b9\u03c3\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03c1\u03bf\u03c2 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03bf\u03bb\u03b9\u03ba\u03ae \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ce\u03bd \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03ba\u03b1\u03b9 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd (digital products and services). \u03a3\u03b5 \u03b1\u03c5\u03c4\u03cc \u03c4\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf, \u03b5\u03b9\u03c3\u03ac\u03b3\u03b5\u03c4\u03b1\u03b9 \u03c4\u03bf \u03bc\u03bf\u03bd\u03c4\u03ad\u03bb\u03bf \u03ba\u03cd\u03ba\u03bb\u03bf\u03c5 \u03b6\u03c9\u03ae\u03c2 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03ba\u03b1\u03b9 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd (Product and Service Lifecycle Model), \u03c4\u03bf \u03bf\u03c0\u03bf\u03af\u03bf \u03ba\u03b1\u03bb\u03cd\u03c0\u03c4\u03b5\u03b9 \u03bf\u03bb\u03b9\u03c3\u03c4\u03b9\u03ba\u03ac \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03c3\u03c4\u03ac\u03b4\u03b9\u03b1, \u03b1\u03c0\u03cc \u03c4\u03bf\u03bd \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc \u03ad\u03c9\u03c2 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03b5\u03c7\u03ae \u03b2\u03b5\u03bb\u03c4\u03af\u03c9\u03c3\u03b7.<\/p>\n

\u0399\u03b4\u03b9\u03b1\u03af\u03c4\u03b5\u03c1\u03b7 \u03b2\u03b1\u03c1\u03cd\u03c4\u03b7\u03c4\u03b1 \u03b4\u03af\u03bd\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03b4\u03b9\u03b1\u03ba\u03c5\u03b2\u03ad\u03c1\u03bd\u03b7\u03c3\u03b7\u03c2 \u03c4\u03b7\u03c2 \u03c4\u03b5\u03c7\u03bd\u03b7\u03c4\u03ae\u03c2 \u03bd\u03bf\u03b7\u03bc\u03bf\u03c3\u03cd\u03bd\u03b7\u03c2, \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b5\u03b9\u03c3\u03b1\u03b3\u03c9\u03b3\u03ae \u03bc\u03bf\u03bd\u03c4\u03ad\u03bb\u03c9\u03bd \u03cc\u03c0\u03c9\u03c2 \u03c4\u03bf AI Capability Model (6C), \u03c0\u03bf\u03c5 \u03c0\u03b5\u03c1\u03b9\u03bb\u03b1\u03bc\u03b2\u03ac\u03bd\u03b5\u03b9 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 \u03cc\u03c0\u03c9\u03c2 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03af\u03b1, \u03b5\u03c0\u03b9\u03bc\u03ad\u03bb\u03b5\u03b9\u03b1, \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7, \u03b1\u03bd\u03ac\u03bb\u03c5\u03c3\u03b7, \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03bc\u03cc.<\/p>\n

\u039c\u03ad\u03c3\u03b1 \u03b1\u03c0\u03cc \u03c3\u03cd\u03b3\u03c7\u03c1\u03bf\u03bd\u03b5\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2, \u03bf\u03b9 \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03bf\u03af \u03bc\u03c0\u03bf\u03c1\u03bf\u03cd\u03bd \u03bd\u03b1 \u03b5\u03bd\u03c4\u03bf\u03c0\u03af\u03b6\u03bf\u03c5\u03bd \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03bb\u03cd\u03bf\u03c5\u03bd \u03c0\u03c1\u03bf\u03b2\u03bb\u03ae\u03bc\u03b1\u03c4\u03b1 \u03c3\u03b5 \u03c0\u03c1\u03ce\u03b9\u03bc\u03bf \u03c3\u03c4\u03ac\u03b4\u03b9\u03bf, \u03b5\u03bd\u03ce \u03b7 \u03b1\u03be\u03b9\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 analytics \u03b5\u03bd\u03b9\u03c3\u03c7\u03cd\u03b5\u03b9 \u03c4\u03bf\u03bd \u03b4\u03c5\u03bd\u03b1\u03bc\u03b9\u03ba\u03cc \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03bb\u03ae\u03c8\u03b7 \u03b1\u03c0\u03bf\u03c6\u03ac\u03c3\u03b5\u03c9\u03bd. \u03a4\u03b1\u03c5\u03c4\u03cc\u03c7\u03c1\u03bf\u03bd\u03b1, \u03b5\u03bd\u03b9\u03c3\u03c7\u03cd\u03b5\u03c4\u03b1\u03b9 \u03b7 \u03c3\u03cd\u03bd\u03b4\u03b5\u03c3\u03b7 \u03c4\u03bf\u03c5 IT \u03bc\u03b5 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03bf\u03bb\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c7\u03b5\u03b9\u03c1\u03b7\u03c3\u03b9\u03b1\u03ba\u03ae \u03c3\u03c4\u03c1\u03b1\u03c4\u03b7\u03b3\u03b9\u03ba\u03ae \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03ba\u03b9\u03bd\u03b4\u03cd\u03bd\u03c9\u03bd, \u03ba\u03ac\u03c4\u03b9 \u03b9\u03b4\u03b9\u03b1\u03af\u03c4\u03b5\u03c1\u03b1 \u03ba\u03c1\u03af\u03c3\u03b9\u03bc\u03bf \u03c3\u03b5 \u03c0\u03b5\u03c1\u03b9\u03b2\u03ac\u03bb\u03bb\u03bf\u03bd\u03c4\u03b1 \u03bc\u03b5 \u03b1\u03c5\u03be\u03b7\u03bc\u03ad\u03bd\u03b5\u03c2 \u03ba\u03b1\u03bd\u03bf\u03bd\u03b9\u03c3\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b1\u03c0\u03b1\u03b9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2.<\/p>\n

\u03a3\u03b5 \u03ad\u03bd\u03b1 \u03b5\u03c5\u03c1\u03cd\u03c4\u03b5\u03c1\u03bf \u03b5\u03c0\u03af\u03c0\u03b5\u03b4\u03bf, \u03c4\u03bf ITIL 5 \u03b8\u03b1 \u03bb\u03ad\u03b3\u03b1\u03bc\u03b5 \u03cc\u03c4\u03b9 \u03b5\u03c5\u03b8\u03c5\u03b3\u03c1\u03b1\u03bc\u03bc\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03bc\u03b5 \u03c4\u03b7 \u03c6\u03b9\u03bb\u03bf\u03c3\u03bf\u03c6\u03af\u03b1 \u03c4\u03b7\u03c2 \u03bb\u03b5\u03b3\u03cc\u03bc\u03b5\u03bd\u03b7\u03c2 \u00ab\u0392\u03b9\u03bf\u03bc\u03b7\u03c7\u03b1\u03bd\u03af\u03b1\u03c2 5.0\u00bb (Industry 5.0), \u03cc\u03c0\u03bf\u03c5 \u03b7 \u03c0\u03c1\u03bf\u03c3\u03bf\u03c7\u03ae \u03b4\u03b5\u03bd \u03b4\u03af\u03bd\u03b5\u03c4\u03b1\u03b9 \u03bc\u03cc\u03bd\u03bf \u03c3\u03c4\u03b7\u03bd \u03b1\u03c0\u03bf\u03b4\u03bf\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b1\u03bb\u03bb\u03ac \u03ba\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd \u03b1\u03bd\u03b8\u03b5\u03ba\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03c9\u03bd \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03ce\u03bd, \u03c3\u03c4\u03b7 \u03b2\u03b9\u03c9\u03c3\u03b9\u03bc\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03c3\u03c4\u03b7 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03af\u03b1 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03bc\u03b5 \u03b5\u03c0\u03af\u03ba\u03b5\u03bd\u03c4\u03c1\u03bf \u03c4\u03bf\u03bd \u03ac\u03bd\u03b8\u03c1\u03c9\u03c0\u03bf \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ad\u03c2 \u03c4\u03bf\u03c5 \u03b1\u03bd\u03ac\u03b3\u03ba\u03b5\u03c2.<\/p>\n

\u0395\u03c0\u03b9\u03c0\u03c1\u03cc\u03c3\u03b8\u03b5\u03c4\u03b1, \u03ad\u03bc\u03c6\u03b1\u03c3\u03b7 \u03b4\u03af\u03bd\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ae \u03ba\u03b1\u03b9 \u03b5\u03c5\u03ad\u03bb\u03b9\u03ba\u03c4\u03b7 \u03ba\u03b1\u03b8\u03bf\u03b4\u03ae\u03b3\u03b7\u03c3\u03b7 (practical, flexible guidance), \u03ba\u03b1\u03b8\u03ce\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03c4\u03b7 \u03c3\u03b1\u03c6\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03bf\u03bc\u03ae \u03c1\u03cc\u03bb\u03c9\u03bd \u03ba\u03b1\u03b9 \u03b5\u03c5\u03b8\u03c5\u03bd\u03ce\u03bd (role-aligned clarity), \u03b4\u03b9\u03b5\u03c5\u03ba\u03bf\u03bb\u03cd\u03bd\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b7\u03bd \u03c4\u03b1\u03c7\u03cd\u03c4\u03b5\u03c1\u03b7 \u03c5\u03bb\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7. \u03a4\u03ad\u03bb\u03bf\u03c2, \u03b7 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b7 \u03c3\u03c5\u03bc\u03b2\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 \u03bc\u03b5 \u03c5\u03c6\u03b9\u03c3\u03c4\u03ac\u03bc\u03b5\u03bd\u03b5\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 (backward compatibility) \u03b5\u03c0\u03b9\u03c4\u03c1\u03ad\u03c0\u03bf\u03c5\u03bd \u03c3\u03c4\u03bf\u03c5\u03c2 \u03bf\u03c1\u03b3\u03b1\u03bd\u03b9\u03c3\u03bc\u03bf\u03cd\u03c2 \u03bd\u03b1 \u03b5\u03be\u03b5\u03bb\u03af\u03c3\u03c3\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c7\u03c9\u03c1\u03af\u03c2 \u03bd\u03b1 \u03c7\u03ac\u03bd\u03bf\u03c5\u03bd \u03c4\u03b7\u03bd \u03b1\u03be\u03af\u03b1 \u03c4\u03c9\u03bd \u03ae\u03b4\u03b7 \u03c5\u03c6\u03b9\u03c3\u03c4\u03ac\u03bc\u03b5\u03bd\u03c9\u03bd \u03b5\u03c0\u03b5\u03bd\u03b4\u03cd\u03c3\u03b5\u03c9\u03bd.<\/p>\n

\u03a3\u03c5\u03bc\u03c0\u03ad\u03c1\u03b1\u03c3\u03bc\u03b1<\/h3>\n

\u0395\u03bd \u03ba\u03b1\u03c4\u03b1\u03ba\u03bb\u03b5\u03af\u03b4\u03b9, \u03c4\u03bf ITIL 5 \u03b4\u03b5\u03bd \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03af \u03b1\u03c0\u03bb\u03ce\u03c2 \u03bc\u03b9\u03b1 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7 \u03b5\u03bd\u03cc\u03c2 \u03c0\u03bb\u03b1\u03b9\u03c3\u03af\u03bf\u03c5, \u03b1\u03bb\u03bb\u03ac \u03bc\u03b9\u03b1 \u03c0\u03b9\u03bf \u03ce\u03c1\u03b9\u03bc\u03b7 \u03ba\u03b1\u03b9 \u03c3\u03cd\u03b3\u03c7\u03c1\u03bf\u03bd\u03b7 \u03c0\u03c1\u03bf\u03c3\u03ad\u03b3\u03b3\u03b9\u03c3\u03b7 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd. \u03a3\u03b5 \u03ad\u03bd\u03b1\u03bd \u03ba\u03cc\u03c3\u03bc\u03bf \u03cc\u03c0\u03bf\u03c5 \u03b7 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03bc\u03cc\u03bd\u03b7 \u03c3\u03c4\u03b1\u03b8\u03b5\u03c1\u03ac, \u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03b7 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03bf\u03c3\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03b5\u03af\u03bd\u03b1\u03b9 \u03c4\u03b1 \u03b9\u03c3\u03c7\u03c5\u03c1\u03cc\u03c4\u03b5\u03c1\u03b1 \u03b5\u03c1\u03b3\u03b1\u03bb\u03b5\u03af\u03b1 \u03bc\u03b1\u03c2 \u2014 \u03ba\u03b1\u03b9 \u03c4\u03bf \u03c4\u03b1\u03be\u03af\u03b4\u03b9 \u03c0\u03c1\u03bf\u03c2 \u03c4\u03b7\u03bd \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7 \u03bc\u03cc\u03bb\u03b9\u03c2 \u03be\u03b5\u03ba\u03b9\u03bd\u03ac.<\/p>\n

\n

\ud83d\udcc4 \u039a\u03b1\u03c4\u03b5\u03b2\u03ac\u03c3\u03c4\u03b5 \u03c4\u03bf \u03c0\u03c1\u03c9\u03c4\u03cc\u03c4\u03c5\u03c0\u03bf \u03ac\u03c1\u03b8\u03c1\u03bf \u03c3\u03b5 \u03bc\u03bf\u03c1\u03c6\u03ae PDF<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\u0386\u03c1\u03b8\u03c1\u03bf \u03b4\u03b7\u03bc\u03bf\u03c3\u03b9\u03b5\u03c5\u03bc\u03ad\u03bd\u03bf \u03c3\u03c4\u03bf \u03c0\u03b5\u03c1\u03b9\u03bf\u03b4\u03b9\u03ba\u03cc Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026). \u03a5\u03c0\u03bf\u03b3\u03c1\u03b1\u03c6\u03ae: \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2, ViceChair, itSMF Hellas. \u0397 \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03b7\u03c2 \u03c3\u03c4\u03ae\u03bb\u03b7\u03c2 ITSMF \u03c3\u03b7\u03bc\u03b1\u03c4\u03bf\u03b4\u03bf\u03c4\u03b5\u03af \u03ad\u03bd\u03b1 \u03bd\u03ad\u03bf \u03c7\u03ce\u03c1\u03bf \u03b4\u03b9\u03b1\u03bb\u03cc\u03b3\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03c4\u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2 \u03b3\u03cd\u03c1\u03c9 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ae\u03c2. \u03a3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03c6\u03ad\u03c1\u03b5\u03b9 \u03ba\u03bf\u03bd\u03c4\u03ac \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03af\u03b5\u03c2 \u03c4\u03bf\u03c5 \u03c7\u03ce\u03c1\u03bf\u03c5, \u03bd\u03b1 \u03b1\u03bd\u03b1\u03b4\u03b5\u03af\u03be\u03b5\u03b9 \u03ba\u03b1\u03bb\u03ad\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03ae\u03c3\u03b5\u03b9 \u03c4\u03b9\u03c2 \u03b5\u03be\u03b5\u03bb\u03af\u03be\u03b5\u03b9\u03c2 \u03c0\u03bf\u03c5 \u03b4\u03b9\u03b1\u03bc\u03bf\u03c1\u03c6\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03bf \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd \u03c4\u03bf\u03c5 […]<\/p>\n","protected":false},"author":69,"featured_media":10518,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,76],"tags":[],"class_list":["post-10502","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-el","category-arthra"],"yoast_head":"\nITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd - Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026) - itSMF Hellas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itsmf.gr\/web\/el\/itil-5-\u03b7-\u03bd\u03ad\u03b1-\u03b5\u03c0\u03bf\u03c7\u03ae-\u03c3\u03c4\u03b7-\u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7-\u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd - Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026) - itSMF Hellas\" \/>\n<meta property=\"og:description\" content=\"\u0386\u03c1\u03b8\u03c1\u03bf \u03b4\u03b7\u03bc\u03bf\u03c3\u03b9\u03b5\u03c5\u03bc\u03ad\u03bd\u03bf \u03c3\u03c4\u03bf \u03c0\u03b5\u03c1\u03b9\u03bf\u03b4\u03b9\u03ba\u03cc Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026). \u03a5\u03c0\u03bf\u03b3\u03c1\u03b1\u03c6\u03ae: \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2, ViceChair, itSMF Hellas. \u0397 \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03b7\u03c2 \u03c3\u03c4\u03ae\u03bb\u03b7\u03c2 ITSMF \u03c3\u03b7\u03bc\u03b1\u03c4\u03bf\u03b4\u03bf\u03c4\u03b5\u03af \u03ad\u03bd\u03b1 \u03bd\u03ad\u03bf \u03c7\u03ce\u03c1\u03bf \u03b4\u03b9\u03b1\u03bb\u03cc\u03b3\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03c4\u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2 \u03b3\u03cd\u03c1\u03c9 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ae\u03c2. \u03a3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03c6\u03ad\u03c1\u03b5\u03b9 \u03ba\u03bf\u03bd\u03c4\u03ac \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03af\u03b5\u03c2 \u03c4\u03bf\u03c5 \u03c7\u03ce\u03c1\u03bf\u03c5, \u03bd\u03b1 \u03b1\u03bd\u03b1\u03b4\u03b5\u03af\u03be\u03b5\u03b9 \u03ba\u03b1\u03bb\u03ad\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03ae\u03c3\u03b5\u03b9 \u03c4\u03b9\u03c2 \u03b5\u03be\u03b5\u03bb\u03af\u03be\u03b5\u03b9\u03c2 \u03c0\u03bf\u03c5 \u03b4\u03b9\u03b1\u03bc\u03bf\u03c1\u03c6\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03bf \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd \u03c4\u03bf\u03c5 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itsmf.gr\/web\/el\/itil-5-\u03b7-\u03bd\u03ad\u03b1-\u03b5\u03c0\u03bf\u03c7\u03ae-\u03c3\u03c4\u03b7-\u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7-\u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd\/\" \/>\n<meta property=\"og:site_name\" content=\"itSMF Hellas\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itsmfhellas\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-15T07:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-21T06:23:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/07\/passas_banner_final.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1132\" \/>\n\t<meta property=\"og:image:height\" content=\"413\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Panagiotis Zotos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Panagiotis Zotos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/\"},\"author\":{\"name\":\"Panagiotis Zotos\",\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/#\\\/schema\\\/person\\\/670f448c2a9417063487d991e968a5eb\"},\"headline\":\"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd – Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026)\",\"datePublished\":\"2026-04-15T07:00:00+00:00\",\"dateModified\":\"2026-07-21T06:23:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/\"},\"wordCount\":55,\"publisher\":{\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/passas_banner_final.jpg\",\"articleSection\":[\"Uncategorized\",\"\u0386\u03c1\u03b8\u03c1\u03b1\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/\",\"url\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/\",\"name\":\"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd - Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026) - itSMF 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5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u2013 \u03b5\u03be\u03ce\u03c6\u03c5\u03bb\u03bb\u03bf \u03ac\u03c1\u03b8\u03c1\u03bf\u03c5 Netweek, \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/el\\\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 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5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd - Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026) - itSMF Hellas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.itsmf.gr\/web\/el\/itil-5-\u03b7-\u03bd\u03ad\u03b1-\u03b5\u03c0\u03bf\u03c7\u03ae-\u03c3\u03c4\u03b7-\u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7-\u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd\/","og_locale":"en_GB","og_type":"article","og_title":"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd - Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026) - itSMF Hellas","og_description":"\u0386\u03c1\u03b8\u03c1\u03bf \u03b4\u03b7\u03bc\u03bf\u03c3\u03b9\u03b5\u03c5\u03bc\u03ad\u03bd\u03bf \u03c3\u03c4\u03bf \u03c0\u03b5\u03c1\u03b9\u03bf\u03b4\u03b9\u03ba\u03cc Netweek (\u0391\u03c0\u03c1\u03af\u03bb\u03b9\u03bf\u03c2 2026). \u03a5\u03c0\u03bf\u03b3\u03c1\u03b1\u03c6\u03ae: \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2, ViceChair, itSMF Hellas. \u0397 \u03ad\u03bd\u03b1\u03c1\u03be\u03b7 \u03c4\u03b7\u03c2 \u03c3\u03c4\u03ae\u03bb\u03b7\u03c2 ITSMF \u03c3\u03b7\u03bc\u03b1\u03c4\u03bf\u03b4\u03bf\u03c4\u03b5\u03af \u03ad\u03bd\u03b1 \u03bd\u03ad\u03bf \u03c7\u03ce\u03c1\u03bf \u03b4\u03b9\u03b1\u03bb\u03cc\u03b3\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03c4\u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2 \u03b3\u03cd\u03c1\u03c9 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ae\u03c2. \u03a3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03c6\u03ad\u03c1\u03b5\u03b9 \u03ba\u03bf\u03bd\u03c4\u03ac \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03af\u03b5\u03c2 \u03c4\u03bf\u03c5 \u03c7\u03ce\u03c1\u03bf\u03c5, \u03bd\u03b1 \u03b1\u03bd\u03b1\u03b4\u03b5\u03af\u03be\u03b5\u03b9 \u03ba\u03b1\u03bb\u03ad\u03c2 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03ae\u03c3\u03b5\u03b9 \u03c4\u03b9\u03c2 \u03b5\u03be\u03b5\u03bb\u03af\u03be\u03b5\u03b9\u03c2 \u03c0\u03bf\u03c5 \u03b4\u03b9\u03b1\u03bc\u03bf\u03c1\u03c6\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03bf \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd \u03c4\u03bf\u03c5 […]","og_url":"https:\/\/www.itsmf.gr\/web\/el\/itil-5-\u03b7-\u03bd\u03ad\u03b1-\u03b5\u03c0\u03bf\u03c7\u03ae-\u03c3\u03c4\u03b7-\u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7-\u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd\/","og_site_name":"itSMF Hellas","article_publisher":"https:\/\/www.facebook.com\/itsmfhellas","article_published_time":"2026-04-15T07:00:00+00:00","article_modified_time":"2026-07-21T06:23:31+00:00","og_image":[{"width":1132,"height":413,"url":"https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/07\/passas_banner_final.jpg","type":"image\/jpeg"}],"author":"Panagiotis Zotos","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Panagiotis Zotos","Estimated reading time":"3 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5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03a5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u2013 \u03b5\u03be\u03ce\u03c6\u03c5\u03bb\u03bb\u03bf \u03ac\u03c1\u03b8\u03c1\u03bf\u03c5 Netweek, \u03a3\u03c4\u03b1\u03bc\u03ac\u03c4\u03b7\u03c2 \u03a0\u03b1\u03c3\u03c3\u03ac\u03c2"},{"@type":"BreadcrumbList","@id":"https:\/\/www.itsmf.gr\/web\/el\/itil-5-%ce%b7-%ce%bd%ce%ad%ce%b1-%ce%b5%cf%80%ce%bf%cf%87%ce%ae-%cf%83%cf%84%ce%b7-%ce%b4%ce%b9%ce%b1%cf%87%ce%b5%ce%af%cf%81%ce%b9%cf%83%ce%b7-%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%cf%8e%ce%bd\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.itsmf.gr\/web\/"},{"@type":"ListItem","position":2,"name":"ITIL 5: \u0397 \u03bd\u03ad\u03b1 \u03b5\u03c0\u03bf\u03c7\u03ae \u03c3\u03c4\u03b7 \u0394\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 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