{"id":9628,"date":"2021-10-31T02:57:19","date_gmt":"2021-10-30T23:57:19","guid":{"rendered":"https:\/\/www.itsmf.gr\/web\/?page_id=9628"},"modified":"2026-07-20T11:49:09","modified_gmt":"2026-07-20T08:49:09","slug":"blog-posts","status":"publish","type":"page","link":"https:\/\/www.itsmf.gr\/web\/blog-posts\/","title":{"rendered":"Blog posts"},"content":{"rendered":"<div class=\"itsmf-latest-grid\"><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/itsm-is-not-the-yesterday-of-it-but-it-can-be-its-tomorrow\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/11\/netweek-itsm-matrozos-oct-2026-768x447.png);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">03\/11\/2026<\/span><h3 class=\"itsmf-latest-card-title\">ITSM Is Not the Yesterday of IT. But It Can Be Its Tomorrow<\/h3><p class=\"itsmf-latest-card-excerpt\">In an era where Artificial Intelligence is redefining IT operations, ITSM is not losing its relevance. On the contrary, it is evolving&hellip;<\/p><\/div><\/a><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/enterprise-service-management-the-invisible-prerequisite-of-modern-digital-transformation\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-28-114932.png);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">28\/09\/2026<\/span><h3 class=\"itsmf-latest-card-title\">Enterprise Service Management : The invisible prerequisite of modern digital transformation<\/h3><p class=\"itsmf-latest-card-excerpt\">Investing in AI tools is not enough if internal processes remain fragmented. Enterprise Service Management emerges as the critical operational foundation that&hellip;<\/p><\/div><\/a><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/10589-2\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/08\/ball-768x449.jpg);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">04\/08\/2026<\/span><h3 class=\"itsmf-latest-card-title\">The &#8220;Beautiful Game&#8221; of Cybersecurity<\/h3><p class=\"itsmf-latest-card-excerpt\">The World Cup season may have come to an end, but it is worth looking at things through the lens of the...&hellip;<\/p><\/div><\/a><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/artificial-intelligence-is-transforming-itsm-netweek-july-august-2026\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/08\/banner_el-768x281.jpg);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">03\/08\/2026<\/span><h3 class=\"itsmf-latest-card-title\">Artificial Intelligence is Transforming ITSM &#8211; Netweek (July-August 2026)<\/h3><p class=\"itsmf-latest-card-excerpt\">This article was originally published in Greek in Netweek magazine (July-August 2026). Author: Giorgos Papoulias. The convergence of Artificial Intelligence with ITSM&hellip;<\/p><\/div><\/a><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/itsm-for-it-or-itsm-for-the-business-most-organisations-get-this-wrong-netweek-june-2026\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/07\/mastro_banner_final-768x281.jpg);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">15\/06\/2026<\/span><h3 class=\"itsmf-latest-card-title\">ITSM for IT or ITSM for the Business? Most Organisations Get This Wrong &#8211; Netweek (June 2026)<\/h3><p class=\"itsmf-latest-card-excerpt\">This article was originally published in Greek in Netweek magazine (June 2026). Author: Panagiotis Mastrogiannis, Board Member, itSMF Hellas. Five questions that&hellip;<\/p><\/div><\/a><a class=\"itsmf-latest-card\" href=\"https:\/\/www.itsmf.gr\/web\/itil-5-a-new-era-in-service-management-netweek-april-2026\/\"><div class=\"itsmf-latest-card-media\" style=\"background-image:url(https:\/\/www.itsmf.gr\/web\/wp-content\/uploads\/2026\/07\/passas_banner_final-768x280.jpg);\"><\/div><div class=\"itsmf-latest-card-body\"><span class=\"itsmf-latest-card-date\">15\/04\/2026<\/span><h3 class=\"itsmf-latest-card-title\">ITIL 5: A New Era in Service Management &#8211; Netweek (April 2026)<\/h3><p class=\"itsmf-latest-card-excerpt\">This article was originally published in Greek in Netweek magazine (April 2026). Author: Stamatis Passas, ViceChair, itSMF Hellas. The launch of the&hellip;<\/p><\/div><\/a><\/div><div class=\"itsmf-archive-cta\"><a href=\"https:\/\/www.itsmf.gr\/web\/?page_id=10434\">View full Blog archive ?<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"03\/11\/2026ITSM Is Not the Yesterday of IT. But It Can Be Its TomorrowIn an era where Artificial Intelligence is redefining IT operations, ITSM is not losing its relevance. On the contrary, it is evolving&hellip;28\/09\/2026Enterprise Service Management : The invisible prerequisite of modern digital transformationInvesting in AI tools is not enough if internal processes remain fragmented. [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9628","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blog posts - itSMF Hellas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itsmf.gr\/web\/blog-posts\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog posts - itSMF Hellas\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itsmf.gr\/web\/blog-posts\/\" \/>\n<meta property=\"og:site_name\" content=\"itSMF Hellas\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itsmfhellas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-20T08:49:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/blog-posts\\\/\",\"url\":\"https:\\\/\\\/www.itsmf.gr\\\/web\\\/blog-posts\\\/\",\"name\":\"Blog posts - 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