{"id":9490,"date":"2021-10-28T23:32:13","date_gmt":"2021-10-28T20:32:13","guid":{"rendered":"https:\/\/www.itsmf.gr\/web\/?page_id=9490"},"modified":"2026-08-04T23:52:27","modified_gmt":"2026-08-04T20:52:27","slug":"about-itsmf-hellas","status":"publish","type":"page","link":"https:\/\/www.itsmf.gr\/web\/about-itsmf-hellas\/","title":{"rendered":"About itSMF Hellas"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]<\/p>\n

\n

About itSMF Hellas<\/h1>\n

Advancing IT Service Management Through Knowledge, Collaboration, and Community<\/h2>\n

itSMF Hellas is the Greek chapter of the international IT Service Management Forum (itSMF), a global, independent, not-for-profit community dedicated to advancing excellence in Service Management.<\/p>\n

Established as a professional community for IT Service Management practitioners, leaders, organisations, and technology providers, itSMF Hellas brings together professionals from across Greece to exchange knowledge, share experiences, and promote the adoption of industry best practices.<\/p>\n

As a true forum, our strength comes from our members. Through collaboration, discussion, and the open exchange of ideas, we help shape the future of Service Management and support professionals and organisations in improving the way they deliver value through technology.<\/p>\n

Our Vision<\/h2>\n

Building a Stronger Service Management Community<\/h3>\n

Our vision is to be recognised as the leading representative body for IT Service Management in Greece \u2014 connecting professionals, organisations, and industry partners while promoting excellence, innovation, and continuous improvement.<\/p>\n

We believe that Service Management is not only an IT capability \u2014 it is an organisational capability that enables organisations to deliver greater value, improve customer experiences, and achieve sustainable success.<\/p>\n

Our Mission<\/h2>\n

What We Do<\/h3>\n

itSMF Hellas exists to support the professional development of individuals and organisations by providing a trusted platform for learning, collaboration, and knowledge sharing.<\/p>\n

Our mission is to:<\/p>\n

    \n
  • Provide a forum where members can exchange ideas, experiences, and insights on IT Service Management.<\/li>\n
  • Promote awareness, adoption, and practical use of recognised ITSM standards, frameworks, and best practices.<\/li>\n
  • Support the continuous improvement and evolution of Service Management practices.<\/li>\n
  • Contribute to the professional growth and maturity of the IT industry in Greece.<\/li>\n
  • Deliver independent, high-value services, resources, and events that benefit our members.<\/li>\n
  • Build a strong and inclusive community connecting ITSM professionals, organisations, and industry experts.<\/li>\n<\/ul>\n

    Our Activities<\/h2>\n

    Supporting Our Members Through Knowledge and Collaboration<\/h3>\n

    itSMF Hellas is an inclusive industry community that welcomes everyone involved in Service Management \u2014 from organisations that use ITSM practices, to professionals delivering services, and providers supporting the industry with products and solutions.<\/p>\n

    Professional Events<\/h3>\n
    \"itSMF
    itSMF Hellas members at a professional workshop session<\/figcaption><\/figure>\n

    Connecting the ITSM Community<\/strong><\/p>\n

    Our flagship itSMF Hellas Conference brings together ITSM professionals, thought leaders, and industry experts through inspiring presentations, educational sessions, networking opportunities, exhibitions, etc.<\/p>\n

    Throughout the year, we also organise:<\/p>\n

      \n
    • Seminars and workshops<\/li>\n
    • Webinars and knowledge sessions<\/li>\n
    • Special Interest Group (SIG) activities<\/li>\n
    • Community networking events<\/li>\n<\/ul>\n

      Publications & Industry Insights<\/h3>\n
      \"Books
      Books on IT Service Management and technology<\/figcaption><\/figure>\n

      Sharing Knowledge and Experience<\/strong><\/p>\n

      Members gain access to valuable ITSM content, including:<\/p>\n

        \n
      • Industry articles and insights<\/li>\n
      • Case studies and practical experiences<\/li>\n
      • News and updates from the Service Management community<\/li>\n
      • Regular newsletters featuring events, member activities, research, and industry developments<\/li>\n<\/ul>\n

        Digital Resources & Knowledge Hub<\/h3>\n
        \"Presentation
        Presentation screen showing ITSM knowledge and best practices<\/figcaption><\/figure>\n

        Supporting Continuous Learning<\/strong><\/p>\n

        Our online resources provide members with access to:<\/p>\n

          \n
        • ITSM reference materials and publications<\/li>\n
        • Professional guides and resources<\/li>\n
        • Industry knowledge and best-practice information<\/li>\n
        • Exclusive member content and opportunities<\/li>\n<\/ul>\n

          Professional Networking<\/h3>\n
          \"\"
          itSMF Hellas members networking at a community event<\/figcaption><\/figure>\n

          Connecting People, Sharing Expertise<\/strong><\/p>\n

          Membership provides opportunities to connect with ITSM professionals locally and internationally through:<\/p>\n

            \n
          • Member communities and discussion groups<\/li>\n
          • Knowledge-sharing initiatives<\/li>\n
          • Social networking channels<\/li>\n
          • Collaboration with the global itSMF community<\/li>\n<\/ul>\n

            Professional Development & Tools<\/h3>\n
            \"Professionals
            Professionals collaborating in a development workshop<\/figcaption><\/figure>\n

            Helping Professionals Grow<\/strong><\/p>\n

            itSMF Hellas supports continuous professional development through access to:<\/p>\n

              \n
            • ITSM frameworks and guidance<\/li>\n
            • Self-assessment and benchmarking resources<\/li>\n
            • Skills development opportunities<\/li>\n
            • Professional growth initiatives<\/li>\n<\/ul>\n

              Recognition & Industry Leadership<\/h3>\n
              \"itSMF
              itSMF Hellas community together<\/figcaption><\/figure>\n

              Promoting Excellence in Service Management<\/strong><\/p>\n

              Through our activities, awards, and community initiatives, itSMF Hellas recognises outstanding contributions to the ITSM profession and provides a platform for professionals and organisations to influence the future direction of Service Management in Greece.<\/p>\n

              Join the itSMF Hellas Community<\/h2>\n

              Whether you are an IT professional, organisation, student, consultant, itSMF Hellas offers a place to learn, collaborate, and contribute to the evolution of Service Management.<\/p>\n

              Together, we are building a stronger, more connected, and more professional ITSM community in Greece.<\/p>\n<\/div>\n

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Established as a professional community for IT Service Management practitioners, leaders, organisations, and technology providers, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9490","page","type-page","status-publish","hentry"],"yoast_head":"\nAbout itSMF Hellas - itSMF Hellas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itsmf.gr\/web\/about-itsmf-hellas\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About itSMF Hellas - itSMF Hellas\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=””] About itSMF Hellas Advancing IT Service Management Through Knowledge, Collaboration, and Community itSMF Hellas is the Greek chapter of the international IT Service Management Forum (itSMF), a global, independent, not-for-profit community dedicated to advancing excellence in Service Management. 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