ITSMF Greece Terms & Conditions

The IT Service Management Forum (itSMF) Greece, Terms & Conditions

Welcome to the IT Service Management Forum (itSMF) Greece website based, terms and conditions for use.

These terms apply to the use of the itSMF Greece website at and by accessing this website and/or placing any order or participating in any forum or other service, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website or you may not be provided with products and services from itSMF Greece.


“Conditions” means these terms and conditions;

“Website” means the website located at or any subsequent URL which may replace it;

“Product” and “service” means a product or service displayed for sale on the Website;

“Users” means the users of the website collectively;

“Personal Information” means the details provided by you on registration;

“We/Us/Our” means The IT Service Management Forum (itSMF);

“Cookies” means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer;

“You” means a user of this website.

You warrant that the Personal Information which You are required to provide when You register as a member or customer is true, accurate, current and complete in all respects; and You will notify Us immediately of any changes to the Personal Information on the Website itself, via email. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

You agree fully to indemnify, defend and hold Us, and Our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by You or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to You and You confirm that We shall not be liable to You or any third party for any modification to or withdrawal of the website; and/or change of the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Availability of the Website

Although we aim to offer you the best service possible, we make no promise that the services at this Website will meet your requirements. The IT Service Management Forum (itSMF) cannot guarantee that the service will be fault free. Your access to the website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

Third party links

To provide increased value to our Users, We may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as You have chosen to enter the linked website, We are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it in a secure environment on Our server and We will fully comply with all applicable Greece Data Protection and consumer legislation in place at the time of the transaction. When you shop on this Website, We will ask you to input and will collect Personal Information from You such as your name, email address, billing address, delivery address, telephone number, product selections and a password. Credit card and other payment information will be collected using secure third party payment gateway providers. We may also collect information about where You are on the internet (e.g. the URL from which You were referred, IP address, domain types such as .gr, and .com), your browser type, the country where your computer is located, the pages of Our Website that were viewed during your visit and any search terms that You entered on the Website. We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We use your information only for the following purposes:

  • for processing your orders
  • for statistical or survey purposes to improve this Website and Our services to You
  • to serve Website content to You
  • to administer this Website
  • if you consent, to notify you of products or special offers that may be of interest to you.

You agree that You do not object to us contacting You for any of the above purposes whether by telephone, email or in writing and You confirm that You do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Your Personal Information may be disclosed to other businesses and to reputable third parties who will help process your order. We require all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable Data Protection and consumer legislation in place at the time. We will not release your Personal Information to any company for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, We are entitled to do so.

We use Cookies to keep track of your current shopping session to personalise your experience and so that You may retrieve your shopping basket at any time – if You do not accept Cookies You will be unable to use this website. Any material, information or other communication You transmit or post to this site(unless it is Personal Information or is related to your order) will be considered non-confidential and non-proprietary and may be reproduced by The IT Service Management Forum (itSMF) to further its cause, unless You tell Us otherwise in writing. Please check back frequently to see any updates or changes to our privacy policy.

Web postings

You must not abuse, harass or threaten others on our website forums. We do not allow bigoted, hateful or racially offensive statements, nor do We permit crude language; We do not allow the advocacy of any illegal activity; You must not post or distribute any material that infringes and/or violates any right of a third party or any law; You cannot use the product review form for commercial purposes of any kind.

We reserve the right to remove/ edit content at anytime and for any reason. By submitting any materials to Us, You automatically grant (or warrant that the owner of such materials expressly granted) Us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, publicly perform and display, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called “moral rights” in those materials have been waived.

We are not responsible for, and do not represent or endorse the accuracy or reliability of, any opinion, advice, statement, recommendation or other information included in any message posted on this site, unless it has been posted by one of Our representatives. Any reliance by you on any such opinion, advice, statement, recommendation or other information shall be at your sole risk.

Intellectual property and right to use

The content of this Website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of this Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided You keep intact all and any copyright and proprietary notices. You may not (or may not assist or facilitate any third party to) otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Us. The IT Service Management Forum (itSMF) is trade mark protected and no license is granted to you in these Terms and Conditions to use any trade mark of The IT Service Management Forum (itSMF). All titles and rights belong to The IT Service Management Forum (itSMF).

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

The Website is provided by The IT Service Management Forum (itSMF) without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

This Website may provide content from other Internet sites or resources and while we try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We cannot guarantee the accuracy of the information provided on this website. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with this website. If we are informed of any inaccuracies in the material on the website We will attempt to correct the inaccuracies as soon as we reasonably can. We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of the website with any of your equipment, software or telecommunications links
  • Technical problems including errors or interruptions of the website
  • Unsuitability, unreliability or inaccuracy of the inadequacy of the website to meet your requirements

To the full extent allowed by applicable law, You agree that We will not be liable to You/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to this Website

Nothing in this paragraph applies to our liability in respect of Products sold through this Website.

Nothing in these Terms and Conditions shall exclude Our liability for personal injury or death caused by Our negligence. Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and You will be charged for your order.